Privacy Policy
Creative Pause Ltd SIREN: 942 175 340 Contact: jules_creative.pause@outlook.com
Last updated: May 2026
Who We Are
Creative Pause Ltd is a company registered in France (SIREN 942 175 340). We operate the website creativepause.net and The Creative Pause Hub membership service. When we refer to "we", "us" or "our" in this policy, we mean Creative Pause Ltd.
What Information We Collect
When you sign up to The Hub or make an enquiry through our website, we collect:
Your name
Your email address
Payment details (processed securely by Stripe or PayPal - we do not store your card details)
We do not collect any sensitive personal data such as health information, unless you voluntarily share it with us during a session or consultation.
How We Use Your Information
We use your information to:
Set up and manage your Hub membership
Process your monthly subscription payment
Send you information about your membership, sessions and updates
Respond to any enquiries you send us
We do not sell your data to third parties. We do not use your data for advertising purposes.
Legal Basis for Processing
We process your personal data on the following grounds under GDPR:
Contract: to deliver the membership service you have signed up for
Legitimate interest: to manage our business and communicate with members
Legal obligation: where we are required to retain records for legal or tax purposes
How Long We Keep Your Data
We keep your personal data for as long as you are a member. If you cancel your membership, we will retain your basic records for up to 3 years for legal and accounting purposes, after which they will be deleted.
Your Rights
Under GDPR you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Data portability
To exercise any of these rights, contact us at jules_creative.pause@outlook.com. We will respond within 30 days.
Third Party Services
We use the following third party services to operate our website and membership:
Squarespace - website hosting and membership management
Acuity Scheduling - session booking
Stripe - payment processing
PayPal - payment processing
Each of these services has its own privacy policy. We recommend you review them if you wish to understand how they handle your data.
Cookies
Please see our Cookie Policy below for full details.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.
Contact
If you have any questions about this policy or how we handle your data, please contact us at jules_creative.pause@outlook.com.